27 January 2021 - by Cédric Van Helleputte
Digital transformations-such as APS transformations-are bringing a multitude of opportunities. However they also bring increased expectations towards our planners.
Of all the activities we see planners executing today as a result of the digital transformation, the focus is (finally) fundamentally shifting.
Whereas in today’s environment the majority of a planner’s time is spent in reactive planning and short term issue management, ensuring transactional data is created and up to date & consolidating information to report out on. The reality is that a large part of these decisions are ‘simple’ (as described in the Cynefin framework) and can be automated.
Gradually we see organizations move to an environment where planners are pro-actively creating insight through improved input and are orchestrating risk-based decision making with their business partners.
Important to recognize however is that all these different activities require a completely different skillset, often not found in a single planner. This is what we call at bluecrux, the ‘multi-hat problem’.
Planners are expected to have a wide range of skills: