27 January 2021 - by Cédric Van Helleputte

3 ways to navigate your people & planning organization through the digital wave

Digital transformations-such as APS transformations-are bringing a multitude of opportunities. However they also bring increased expectations towards our planners.

Of all the activities we see planners executing today as a result of the digital transformation, the focus is (finally) fundamentally shifting.

Whereas in today’s environment the majority of a planner’s time is spent in reactive planning and short term issue management, ensuring transactional data is created and up to date & consolidating information to report out on. The reality is that a large part of these decisions are ‘simple’ (as described in the Cynefin framework) and can be automated.

Gradually we see organizations move to an environment where planners are pro-actively creating insight through improved input and are orchestrating risk-based decision making with their business partners.

Important to recognize however is that all these different activities require a completely different skillset, often not found in a single planner. This is what we call at bluecrux, the ‘multi-hat problem’.

Planners are expected to have a wide range of skills:

  • to be a good business partner & orchestrate risk-based decision making they require strong communication & engaging skills.
  • to ensure a good operational plan they need to be precise, accurate and need to have a great system affinity.
  • to provide data input to steer heuristics, solvers & advanced models they need to master complex data inputs, be accurate and all-in-all have a passion for data.
  • to create insight, they need to be able to bring advanced analytics to the table, which requires an analytical mindset & potentially even strong configuation skills.